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Device Error 58053

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No Yes Did this article save you the trouble of contacting technical support? Would it be possible that having no barcodes may cause this tape drive going offline? All rights reserved. But still, we keep on getting this Tape Drive -Offline error- in every second job and only BE services restart can bring this back online. click site

Thanks, 0 Sonora OP jac3land May 22, 2013 at 2:31 UTC Hi Guys, Just wanted to follow up on this issue Both Dell and Symantec Register now while it's still free! Storage Storage Hardware Storage Software VMware Virtualization Turn Synology NAS into a High-Performance Backup Appliance Article by: Anna Create your own, high-performance VM backup appliance by installing NAKIVO Backup & Replication Join the IT Network or Login. https://www.veritas.com/support/en_US/article.000040602

"robotic Library Hardware Error"

Storage Software VMware Virtualization Storage Importing Legacy Media into Backup Exec 2012 - 2014 Video by: Rodney This tutorial will show how to inventory, catalog, and restore media from legacy versions Error Message Following Error is displayed in the Alerts tab of Backup Exec :  The following Windows event indicates there are not enough Backup Exec (tm) Library Expansion Option (LEO) licenses may be required.

run through the wizard. * Start the services * Start the GUI - try again. Error = ERROR_IO_DEVICE Drive = "SEAGATE 1" {D60D5F8E-BB14-42F6-ADF6-8E0CEC73445 />5} Media = "" {00000000-0000-0000-0000-000000000000} Read Mode: SingleBlock(0), ScsiPass(0) Write Mode: SingleBlock(0), ScsiPass(0) Event Type: Error Did the terminator come loose? Select Storage from the tabs along the ribbon bar as the top: Ensure the proper storage devi… Storage Software Windows Server 2008 Installing and Configuring Windows Server Backup Utility Video by:

You may also refer to the English Version of this knowledge base article for up-to-date information. Tech24414 Feedback: Send comments or solutions - Notify me when updated Printer friendly Subscribe Subscribe to EventID.Net now!Already a subscriber? Please attend to this condition. https://www.veritas.com/support/en_US/article.TECH23196 Comment Submit Your Comment By clicking you are agreeing to Experts Exchange's Terms of Use.

No Yes Did this article save you the trouble of contacting technical support? For more information, click the following link: http://eventlookup.veritas.com/eventlookup/EventLookup.jhtmlAnd what do you mean by emulating?I don't think it's emulating anything? If you stop all Backup Exec services, do you have any problems writing to the tape drive with a tool such as HPTapePerf: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&swItem=co-11011-1&jumpid=reg_R1002_USEN 0 Message Author Comment by:TheComputerCore2009-04-20 Join our community for more solutions or to ask questions.

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Nothing in the System Event log at the same time? 0 Message Author Comment by:TheComputerCore2009-04-13 There are no events in the system event log in reards to this issue at other When the uninstallation has finished, close the Symantec Device Driver Installer window. "robotic Library Hardware Error" In order to put it back online I have to shutdown the server, turn off the drive, turn the drive back on, then turn on the server. Veritas Create/Manage Case QUESTIONS?

Solution Solution 1: According to the Backup Exec Administrator's Guide:"Support for a single robotic library drive is included with Backup Exec for Windows Servers, one license each is required for all get redirected here But whenever we tried to run a second job, tape drive suddenly goes offline and the tape got stuck on the tape drive. Close the Sony Tape Tool. Are you aComputer / IT professional?Join Tek-Tips Forums!

DevDude 2006-04-26 00:00:08 UTC PermalinkRaw Message Here is a technote on the problem, but it offers little advice.http://support.veritas.com/docs/252387Try the instructions on removing the device in the technote, and if youstill receive Suggested Solutions Title # Comments Views Activity What is the best way to migrate Azure VMs from one storage account to another 4 47 53d FREENAS 9.3 - Can't join AD Dynamic Disks? navigate to this website Snap!

http://www.rm.com/_RMVirtual/Includes/csredirect.asp?cref=&title=Standard Content Disclaimer Top of page Back to top Designed for education Registered office140 Eastern Avenue, Milton Park, Milton, Abingdon, Oxon OX14 4SB Tel: +44 (0)8450 700 300Fax: +44 (0)8450 700 Restart the Backup Exec Services: from the Tools menu, choose Backup Exec Services and thenRestart all Services.Install the latest Sony driver Browse to c:\Program Files\Symantec\BackupExec (or wherever Symantec™ Backup Exec is Anyone know what could be causing this??

RE: Tape library keeps going offline Chambers (IS/IT--Management) (OP) 17 Nov 04 07:59 When I reboot I see both the library and drive seperately.I will try the windows update this weekend

This information should be available under the Devices tab of Backup Exec. I look at the Devices and the drive is set to offline. Do you have another SCSI card than the AHA2940 - for example an Adaptec 39160 card you could try? Each logical library (partition) can be independently controlled as though it were different libraries.This feature creates multiple entries for the medium changer. Same can be confirmed in the Windows Device Manager.Backup Exec

The robotic library has reported a general hardware error condition. Jack 0 Message Accepted Solution by:TheComputerCore2009-04-25 I installed a different model Adaptec controller and followed the procedures that Honmapoq suggested and it is working finally. Thank you, Jack 0 Write Comment First Name Please enter a first name Last Name Please enter a last name Email We will never share this with anyone. my review here However, the number of tape drives currently in use exceeds the license.

Test the backup.More InformationThis is also covered in the following Symantec Backup Exec Support note: http://www.symantec.com/business/support/index?page=content&id=TECH85104Other Useful ArticlesDownloading and using the Sony Tape Tool to test your Sony tape unit (TEC640561) It looks like the SC400 has 2 32 bit PCI slots. The device status has been changed to offline. RE: Tape library keeps going offline Chambers (IS/IT--Management) (OP) 17 Nov 04 10:24 Thank you, I shall try it out this weekend.Also, for the driver, should I be getting the driver

Here's Why Members Love Tek-Tips Forums: Talk To Other Members Notification Of Responses To Questions Favorite Forums One Click Access Keyword Search Of All Posts, And More... Select the 'Uninstall and remove...' option and click Next . US says Russia is meddling in elections, Verizon seeks discount on Yahoo Spiceworks Originals A daily dose of today's top tech news, in brief. © Copyright 2006-2016 Spiceworks Inc. RE: Tape library keeps going offline akman175 (MIS) 1 Dec 04 21:31 did this fix the problem?

Login here! once Job  one completes are you able to verify that the used tape is removed from the drive and placed back into the library ? 0 Sonora OP